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Shipping Policy

Effective Date: January 15, 2025

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Encore Bio Labs aims to ship orders quickly and securely. This Shipping Policy describes our shipping terms and procedures.

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Shipping Destinations

  • We ship within the United States and to select international locations, subject to applicable laws and shipping restrictions.

  • Certain products may be restricted based on their nature or destination rules. If we can’t ship your order, we’ll notify you.

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Processing & Delivery

  • Orders are usually processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).

  • Delivery times depend on your location and chosen shipping method. Any estimates shown at checkout are not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or events outside our control (e.g., weather, service disruptions).

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Shipping Costs

  • Shipping charges are calculated at checkout based on weight, destination, and shipping method.

  • Free or discounted shipping may be available for eligible orders as shown at checkout.

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Tracking

  • After shipment, we’ll email you a tracking number.

  • If you don’t receive tracking details or experience delivery issues, contact encorepeptides@gmail.com

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Lost or Damaged Packages

  • If a package is lost or arrives damaged, notify us within 7 days of the expected delivery date so we can work with the carrier.

  • For damage claims, please include photos of the item and packaging.

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Storage Upon Receipt

  • Some products (including peptides) may require specific storage (e.g., refrigeration). You’re responsible for proper storage after delivery to maintain product quality.

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Contact

Please note that all products shown on this website are for research and development use only and are not intended for human consumption. The claims on this site have not been evaluated by the U.S. Food and Drug Administration.

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The company’s statements and products are not intended to diagnose, treat, cure, or prevent any disease.

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Encore Bio Labs operates as a chemical supplier. It is not a compounding pharmacy or a chemical compounding facility as defined in Section 503A of the Federal Food, Drug, and Cosmetic Act, nor is it an outsourcing facility as defined in Section 503B of that Act.

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