Privacy Policy

Effective Date: January 15, 2025

Encore Bio Labs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit encorebiolabs.com or use our services (the “Services”). By using the Services, you agree to this policy.

Updates

We may update this policy from time to time. Changes will be posted on our Website and the Effective Date will be revised.

Information We Collect

Information you provide: name, email, phone, address, account details, order/payment details, purchase history, communications, and shopping activity (e.g., items viewed or saved).

Information collected automatically: cookies and similar technologies may collect usage data (pages visited, clicks, searches), device data (IP address, browser/OS), and connection details.

Information from third parties: service providers (e.g., hosting/payment processors), analytics providers, and marketing partners.

How We Use Information

- Process orders, payments, shipping, returns, and exchanges

- Manage accounts and send service-related notices

- Provide customer support and improve our Services

- Send marketing (you can opt out) and personalize content/ads

- Protect against fraud and maintain security

- Comply with legal obligations and enforce terms

Cookies / Tracking

We use cookies and similar tools to operate the Website, remember preferences, analyze performance, and deliver relevant ads. You can control cookies via your browser, though some features may not work properly.

How We Share Information

We may share information with:

- Service providers (payments, shipping, hosting, analytics, support)

- Business/marketing partners (who may have their own policies)

- Affiliates within our corporate group

- With your consent

- For legal/safety reasons (e.g., compliance, fraud prevention)

- Business transfers (merger, acquisition, sale)

In the past 12 months, we may have shared:

- Contact/account/order details with service providers, partners, and affiliates

- Usage/device data with analytics and marketing providers

We do not use your data to infer sensitive characteristics.

Public Content & Third-Party Links

Anything you post publicly (e.g., reviews) may be visible to others. Our Website may link to third-party sites we don’t control—review their privacy policies.

Children

Our Services are not intended for children under 16, and we do not knowingly collect their data.

Security & Retention

We use reasonable safeguards, but no system is completely secure. We retain information only as long as needed for the Services, legal compliance, and dispute resolution.

Your Rights

Depending on your location, you may request **access, correction, deletion, portability**, or **opt out** of certain processing/marketing, and withdraw consent where applicable. We may verify your identity and will respond as required by law.

- Email: encorepeptides@gmail.com